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Privacy Policy
A LEGAL DISCLAIMER
We take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your personal data when you interact with The Memento Book Co. By using our website, you agree to the practices described here.
Please note that this policy is for general information and may evolve over time. For specific concerns, always feel free to contact us directly.
When you place an order, sign up to our newsletter, or browse our website, we may collect certain personal information — such as your name, email address, postal address, or payment details. This information is used solely to process your order, provide customer support, and share updates if you've opted in to hear from us.
We are committed to handling your data securely and lawfully, in line with the UK GDPR and other applicable regulations.
– Personal Information: Name, email, shipping address and customisation details — used to personalise and deliver your book.
– Payment Details: Processed securely through third-party payment providers (we do not store your card information).
– Marketing Preferences: With your consent, we may send you newsletters or updates about new book releases or promotions. You can unsubscribe at any time.
– Website Usage Data: We may collect anonymised analytics data (via tools like Google Analytics) to help improve our website experience.
We never sell your personal data. We only share information with trusted third parties when necessary — such as our payment processor or print and fulfilment partners — to complete your order or operate our services.
You can request access to, correction of, or deletion of your personal data at any time. You also have the right to opt out of marketing communications or lodge a complaint with a data protection authority.
While our products are designed for children, our website and services are intended for use by adults (e.g. parents, guardians, or gift-givers). We may collect personalisation details such as a child’s name or birthdate only as provided by the adult placing the order.
We do not knowingly collect or store personal data directly from children under the age of 13. If we become aware that we have inadvertently collected such data without parental consent, we will delete it promptly.